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Liquidity
Health

Claims & financial intelligence for U.S. healthcare providers

Every claim, explained.

Payers use automation to adjudicate claims in seconds. Liquidity Health reads every remittance, prices every claim against payer contracts, then turns underpayments into revenue using an intelligence layer that learns payer behavior in real time.

Analyze My Claims for FreeHow it works
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Sits beside your billing software, not inside it

  • Works from files your billing system already exports
  • 837 claim files
  • 835 remittance files
  • CARC & RARC codes decoded
  • Nothing installed inside your EHR
  • No change to how your team bills

Follow the flow

Every claim, a clear path. Every payment, accounted for.

From the payer's response to your next step. Liquidity Health connects the claim, the contract and the payment—so nothing gets lost between them.

Three claims. Three paths. One payment bucket.

Ready to follow the claims

Expected from payer
$540
Initial payments
$0
Later payments
$0
From submitted claims to reconciled paymentsThree illustrative claims, each with $180 expected from the payer. Liquidity Health matches claims and remittances before identifying outcomes. The paid claim receives $180. The underpaid claim receives $143 initially and $37 after successful follow-up. The denied claim receives $180 after correction and a successful payer response. All $540 is matched in one ledger. Recovery is not guaranteed.837 claim835 / ERAPaid as expectedUnderpaidDeniedPayer pays later01Your practiceSends the claim02Payer adjudicatesReturns the remittanceLiquidity HealthClaim + remittance + contractMatchCheckExplainFollow-upCorrect · dispute · appealWaiting for claimsPaid to youMatched to your ledger$099213…95165…99214…
Payer pays later

Paid as expected goes straight to reconciliation. Underpaid and denied claims take a follow-up path, with any later payments matched to the same ledger. Select an outcome to follow its story.

Illustrative successful follow-up, with compressed timing. Recovery is not guaranteed. Payers send funds to the practice; LH tracks and reconciles the payments.

Why now

Payers use automation. Providers have billing offices that manually process claims.

Now that claims processing is automated, a denial can be issued in a second, at scale, by rules no one on the provider side can see. Contesting it is still a manual process. Most underpayments and denials are reversible, but most are never collected.

Their side

Decisions at machine speed.

Automated review issues denials and reductions faster than any billing office can read them. Every uncontested error is kept.

  • ••••9674 · N382Denied0.4 s
  • ••••3351 · M76Denied0.3 s
  • ••••7915 · CO252Denied0.2 s
  • ••••4470 · PR27Denied0.3 s
  • ••••1627 · paid $199Underpaid0.4 s

Your side, with Liquidity Health

A machine that reads every line back.

Every remittance read against its claim, every denial explained with a suggested next step, every short payment shown with its arithmetic.

  • N382 + N211Fix the ID, no appealResubmit
  • M76Fix the diagnosisResubmit
  • CO252 + M127Send the recordsResubmit
  • PR27 + N30Check eligibilityVerify
  • Short pay$412.00 still owedReview
Remlet reads every line.

Three layers, one ledger

Recover, predict and advance, from the same record.

All from the same record of what every payer owed, allowed and paid.

Recover

Recover What Your Practice Has Earned.

Every remittance analyzed. Every denial explained with a clear next step. Every claim line checked against your payer contracts, all organized into a prioritized Work Queue your billing team can act on.

Denials
Each explained
Allowed amounts
Checked against contract
Work Queue
Ranked by value

Predict

Predict How Every Claim Will Perform.

Every resolved claim strengthens your Claims Intelligence, revealing what each payer is likely to pay, how long payment may take, and which appeals are most likely to succeed. LH prioritizes your Work Queue by recovery potential and identifies issues to correct before the next claim is submitted.

Likely allowed
By payer
Time to payment
By payer
Appeal
Likely outcome

Advance

Advance money you've already earned.

Once a claim's value and pay date is known, waiting ninety days is a choice. Draw against adjudicated claims and settle when the payer pays, in the same ledger.

Basis
Adjudicated claims
Settles
When the payer pays
Record
The same ledger

Recover

Every Denied Line Explained. Every Underpaid Dollar Identified.

LH brings the payer's reason codes and a recommended next step together. Your team reviews the evidence, acts, and follows the claim through its next response. When a payer allows less than the contracted amount, LH identifies the line and the applicable contract rate. Your billing team can make the decision instead of starting another investigation.

  • Claims move through four stages as your team records what happened: New denial, Working / On hold, Resubmitted or Appealed - Payer pending, and Resolved.
  • A zero-allowed line properly bundled under NCCI is explained as bundled, not incorrectly flagged as an underpayment.
  • If a claim is denied again, it returns to the work queue in its next denial round, with its full history kept in the claim journey.
Selected denialClaim A · denial correction

Selected denial

••••9674

Payer A · 99454, 99457, 99458

Denial reason

N382Remittance Advice Remark (RARC)

Missing/incomplete/invalid patient identifier

Something on the claim is missing, invalid, or internally inconsistent, so it could not be adjudicated as submitted.

N211 explains the denial above

Alert: You may not appeal this decision

N211: this decision may not be appealed. Correct and resubmit instead.

Recommended action

Read the accompanying remark code - it names the exact field. Correct that element and submit a corrected claim rather than an appeal.

In practice: The remark code (N or M) tells you what is wrong. Fix it and resubmit as a corrected claim, not an appeal.

Responsibility: Provider. Appeal: No - correct and resubmit.

Work queue stage

1. New denial · step 1 of 4

Illustrative example based on real dashboard records. Names removed.

The evidence

Every Finding Is Built to Be Defended.

An underpayment finding is only valuable if your team can prove it. Every contract shortfall is tied to the applicable , , , , and . When reimbursement is based on a percentage of Medicare, LH identifies the CMS fee schedule and locality used in the calculation. Your biller receives the evidence needed to support the dispute and strengthen the case for payment.

What the payer allowed
What the contract says

Allowed below contract · to review

Contract match · part of the gap may be patient share

−$48.28

The Work Queue

Claims move when something actually happens.

  • New denial. Denial received and analyzed. Someone needs to act on it.
  • Working / On hold. Being corrected, gathering documents or preparing an appeal, or on hold.
  • Resubmitted or Appealed - Payer pending. Corrected claim or appeal sent. Waiting for the payer to respond.
  • Resolved. Fully or partly paid, upheld or closed, or transferred to patient responsibility.
Recovery queue170 open · illustrative
  1. 09/15Remittance: N382 + N211, allowed $0.00
  2. 09/17Patient identifier corrected
  3. 09/18Corrected claim resubmitted
  4. 10/01Payer reprocessed: +$121.39

Who it's for

Built with billing teams, for billing teams.

Built for healthcare billing teams that need to understand payer responses, check payments against contracts and decide what to work next.

01Independent practices

No time to review every payer contract? Upload 30 days of claim EOBs, and your Denial Overview, Work Queue and Underpayment Overview are ready in minutes, showing where revenue has been missed.

Start a conversation

02Specialty groups

Each location's claims are matched against its specific payer contracts to identify underpayments and recover revenue at the location level.

Talk to us about groups

03Billing companies

Every denial is explained, and every allowed amount is checked against the applicable payer contract, so your team works the queue that pays instead of the one that arrived first.

Partner with us

Try it

Type a code from your last EOB.

Payers explain themselves in codes: CO-16, PR-1, N290. Each one has a plain meaning, an owner and a next step.

Decoded

N382: The patient identifier is missing, incomplete or invalid.

N382Remittance advice remark

The patient identifier is missing, incomplete or invalid.

Something on the claim is missing, invalid, or internally inconsistent, so it could not be adjudicated as submitted. Here the remark names the field: the patient identifier.

What to doCorrect the patient identifier and submit a corrected claim. When N211 appears beside it, this is a correction, not an appeal.
Owner
Explains another code
Appeal
Not needed - correct and resubmit
Timing
Check this payer's timely filing deadline

Estimate

How much could you get back from payers?

Move the three numbers to match your practice. Each step shows where the money goes, from what you bill to what could come back.

900
$165
11%

The industry average is just under 12%.

Illustrative assumptions, not Liquidity Health results: about 65% of denied dollars are never reworked, 1.5% of paid dollars fall below contract, and 50% to 75% of what is left is recovered. An estimate, not a guarantee.

Your estimate · one year
Billed to payers900 claims × $165 × 12 months
$1,782,000
Denied11% of claims · $16,335 a month
$196,020
Never reworkedabout 65% of denied dollars
$127,413
Paid below your contract1.5% of the dollars that were paid
$23,790
Left with payersnever reworked + paid below contract
$151,203

Liquidity Health could recover 50–75% of it

$75,601to $113,402a year

About $6,300 – $9,500 a month

Questions

Questions practices ask first.

Pricing

You pay when money comes back. Not before.

Your team keeps doing the work. Liquidity Health explains each denial with a suggested next step, shows short payments with their arithmetic, and keeps every claim's stage in one work queue.

No. Your team keeps its billing system and its process.

Only for contract comparisons, where the rate lives. Denial explanations and short payments visible on the remittance itself work without them.

You pay when money comes back. Not before. Your rate is set in your agreement with us, so there is no published percentage here.

You send business contact details and a short note. Our team replies, talks through your practice, and explains how claim files are shared securely. The analysis follows that conversation; it is not an instant result, and nothing is uploaded on this website.

Please don't. The form is for business contact details and a short note. Our team will explain how information is handled when we talk.

The examples are based on real dashboard records, with practice, patient and payer names removed and claim numbers and dates changed. They illustrate how Liquidity Health explains findings; they are not results for your practice.

Let's look at your claims together.

Send your business contact details and a short note. Our team replies, talks through your practice and explains how claim files are shared securely. The analysis follows that conversation. No claim or patient data goes through this website.

Analyze My Claims for Free